Why are businesses turning to SMS to deliver their important messages?
Text messaging used to be reserved for personal communication, and it’s quickly catching on in the business world. Why? SMS allows more freedom than phone calls and emails: it’s immediate but not intrusive. You can communicate important updates without demanding a client or colleague to drop everything for a phone call. There’s still a time and place for voice calling and emailing - but we’re seeing that text message reigns supreme in the new professional landscape. Businesses are leaning more and more on this convenient medium to connect teams, serve customers, and engage more efficiently.
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